Ribbon partners with national payer to
dramatically increase provider directory data accuracy

Inaccurate provider data is a massive operational headache
for both health plans and their members. Commercial health
plans alone collectively spend billions of dollars and
countless hours every year trying to grapple with huge
amounts of provider data records that are constantly
changing. Members are affected too - only 38% of people
trust their health plan when searching for a provider. The
Medicare Advantage Line of Business of one of the
largest national payers felt these challenges deeply and
looked to Ribbon’s partnership to solve them. 

Download the case study to learn why this LOB brought Ribbon Provider Data Platform on board, and the massive impact Ribbon made in just 90 days, including improving provider data accuracy from 33% to 80%.