How Health Advocate reduced manual processes and overall referral times

Built on the philosophy that navigating healthcare takes both a human touch and data-driven approach, Health Advocate has been helping Americans navigate the healthcare system for over 20 years.

Before partnering with Ribbon, Health Advocate relied on search engines to find information on providers, resulting in inefficient referrals that took several days to complete. 

Download the case study to learn how Health Advocate was able to increase their efficiency for referrals by 2.5x.