White Paper: Inaccuracy of Provider Directories for Health Insurance Marketplace Plans
Provider directories are under 50% accurate in individual exchange marketplace plans; learn why and how to improve
Provider directory accuracy has been a long-standing challenge for the healthcare industry. Basic information on providers, including phone numbers, addresses, and specialties, is often inaccurate, leading to confusion and difficulty finding providers.
In this white paper, we explore:
- The current state of provider directory accuracy for health insurance marketplace plans
- How Ribbon's predictive analytics drives accuracy by 30% or more at scale
- Why this machine-learning approach will improve accuracy over time